Cisco Webex Room Navigator Wall Mount ESS — 8x5 Support | Room Control, Touch Panel — CON-ECDO-CS7NK9T1
Sustain scheduled collaboration and reduce AV downtime during business hours with 8x5 ESS support for the Cisco Webex Room Navigator (wall-mount version). This entitlement (MPN CON-ECDO-CS7NK9T1) ties Cisco support resources to your wall-mounted control panel so your conference room stays operational when issues arise. Coverage provides access to Cisco’s troubleshooting, software maintenance releases, and remote diagnostics scoped to normal business-day operations. Choose this ESS variant when you need predictable, vendor-backed service during office hours without the premium of 24x7 response. The result: fewer cancelled meetings, faster ticket resolution, and clear vendor accountability—making this a defensible choice for rooms that require assured availability during the workday. Ideal For Support wall-mounted room control panels in executive conference suites Cover huddle-room room navigator panels used during core business hours Provide vendor-backed support for consolidated meeting room fleets Maintain predictable support SLAs for corporate collaboration spaces Why This Product 1 Targets wall-mount control panels specifically rather than generic device licenses 2 Provides 8x5 business-hour coverage versus premium 24x7 options 3 Includes entitlement MPN for vendor traceability and escalation 4 Prioritizes predictable daytime availability for conference rooms
- Product Supported: Webex Room Navigator (Wall Mount)
- Support Hours: Business hours (8x5)
- Covered Period: 8x5
- Provided Support: Entitlement Support
- Mpn: CON-ECDO-CS7NK9T1
- Vendor: Cisco
- Category: software-services/support-warranties
- Product Name: CISCO WEBEX ROOM NAVIGATOR - WALL MOUNT VERSION ESS WITH 8X5
- Key Feature 1: 8x5 technical support window
- Key Feature 2: Entitlement MPN CON-ECDO-CS7NK9T1
- Key Feature 3: Covers wall-mount Webex Room Navigator deployments
- Key Feature 4: Includes remote diagnostics and software maintenance
- Key Feature 5: Cisco TAC escalation available during coverage window
- Key Feature 6: License ties support to specific device identity
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