Cisco Webex Room Navigator Table Stand — 1 Year, 24x7x2 Hour Response | Phone Support, Partner — CON-PSRN-CS6MK9T1
Maintain continuous availability for Webex room controls with partner-grade technical support tailored to table-stand Room Navigator installations. This 12‑month electronic service provides phone-based troubleshooting and a committed 2‑hour response window, enabling IT teams to restore room functionality quickly and avoid meeting disruptions. The service focuses on software and configuration issues for room devices, escalation to vendor resources when required, and flexible remote handling to reduce on-site costs. Ideal for enterprise AV and collaboration operations, it pairs rapid reaction SLAs with predictable annual coverage so procurement can justify the spend versus ad-hoc break‑fix contracts. Ideal For Support enterprise meeting rooms running Cisco Webex Room Navigator table-stand units Provide SLA-backed phone remediation for high-availability collaboration sites Complement on-prem AV maintenance contracts with remote technical escalation Enable centralized IT teams to reduce repeat onsite service visits Why This Product 1 Commit a 2‑hour response SLA for critical incidents versus standard business-hours only plans 2 Include phone-based escalation and electronic handling to reduce onsite dispatch costs 3 Cover software and configuration faults specific to Webex Room Navigator table-stand models rather than generic AV break‑fix 4 Package a predictable 12‑month term to simplify budgeting versus hourly ad-hoc service calls
- Service duration: 1 Year
- Response time: 2 Hour (24 x 7)
- Provided support: Phone Support
- Service main type: Technical
- Service sub type: Electronic
- Service name: Proactive Care Software
- MPN: CON-PSRN-CS6MK9T1
- Mpn: CON-PSRN-CS6MK9T1
- Vendor: Cisco
- Product Supported: Cisco Webex Room Navigator (table stand)
- Provided Support: Phone Support
- Service Type: Technical Support
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Remote support via phone/electronic channels
- Service Description: 24 x 7 x 2 Hour phone-based technical support
- Key Feature 1: Service duration: 1 Year
- Key Feature 2: Response time: 2 Hour (24 x 7)
- Key Feature 3: Provided support: Phone Support
- Key Feature 4: Service main type: Technical
- Key Feature 5: Service sub type: Electronic
- Key Feature 6: Service name: Proactive Care Software
- Key Feature 7: MPN: CON-PSRN-CS6MK9T1
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