Cisco Webex Codec Pro GPL CMB SVC | On-Site 24x7 6-Hour Support — CON-NCFDN-CS6KK9CO

Maintain meeting-room availability when a codec failure would interrupt executive calls, hybrid sessions, or customer-facing presentations. This one-year service for Cisco Webex Codec Pro delivers 24x7 on-site support with a 6-hour repair response target, helping IT teams restore service quickly without waiting on standard business-hour coverage. The plan includes parts replacement, repair, and phone support, along with parts-and-labor coverage for predictable service handling. Comprehensive defective material retention adds an important control point for organizations that need to retain failed components for internal review, compliance, or chain-of-custody requirements. For teams supporting high-visibility collaboration spaces, this service reduces the operational risk of a stranded codec and helps keep rooms ready for the next meeting. It is a practical fit for environments where downtime carries a direct cost in lost productivity, delayed decisions, and executive disruption. Ideal For Support executive conference rooms where codec downtime disrupts leaderJTFp meetings Maintain customer-facing collaboration spaces that must recover quickly after hardware faults Cover enterprise meeting environments that require retained failed parts for internal review Protect distributed office deployments that need on-site repair instead of depot turnaround Why This Product 1 On-site 24x7 coverage with a 6-hour repair target 2 Includes comprehensive defective material retention 3 Covers parts replacement, repair, and phone support 4 Built for critical collaboration rooms, not basic break-fix coverage