Cisco vEdge-2000 5YR SNTC 24x7x4 | Enterprise Support, SD-WAN — CON-5SNTP-VEDGE2AK

Keep distributed routing services available around the clock with support built for production SD-WAN environments. This 5-year Cisco Smart Net Total Care contract for the vEdge-2000 provides 24x7 coverage with a 4-hour response target, giving network teams a clear path to restore service when incidents affect branch connectivity. For organizations running Cisco vEdge platforms, the value is not just access to support. It is the discipline of a defined service window, a long coverage term, and a response model suited to networks that cannot wait for business-hours troubleshooting. That matters when the edge carries voice, application, and backhaul traffic across many sites. This service is a strong fit for teams that want to protect operational continuity over the full lifecycle of the platform. It helps reduce the cost of uncertainty by pairing Cisco support with a response commitment that matches the demands of always-on routing. Ideal For Supporting a Cisco vEdge-2000 deployed at a branch edge Maintaining always-on SD-WAN connectivity across distributed sites Reducing recovery time for routing incidents outside business hours Extending vendor support across a long lifecycle for production WAN infrastructure Why This Product 1 5-year term versus shorter support contracts 2 24x7 coverage versus business-hours-only service 3 4-hour response target versus next-business-day replacement 4 Cisco vEdge-2000 coverage for SD-WAN environments