Cisco Unified Contact Center Express 11 Premium 25 Licenses | Contact Center — CCX-11-25P-ADD

Add agent capacity to Cisco Unified Contact Center Express 11 Premium with this 25-license add-on. It is designed for organizations that need to scale contact center access in a controlled way, keeping licensing aligned to operational demand rather than overbuying seats upfront. For procurement teams, the value is straightforward: a defined license block tied to a known Cisco contact center platform. For operations teams, it supports expansion without introducing a new software stack or changing the deployment model already in place. This license fits environments where customer service volume, staffing levels, or rollout timing change over time. Instead of forcing a broad platform purchase, it gives teams a precise way to add premium CCX capacity where it is needed. That makes it easier to match spend to usage while preserving consistency across the contact center environment. Ideal For Add agent seats to an existing Cisco contact center deployment Expand premium CCX access during a staffing increase License a controlled rollout for a new customer support team Procure additional capacity for Cisco Unified Contact Center Express 11 Why This Product 1 Adds 25 premium licenses instead of requiring a full platform purchase 2 Best for expanding an existing Cisco CCX 11 environment 3 Keeps licensing aligned to actual contact center demand 4 Supports controlled scaling for enterprise support teams