Cisco Umbrella Investigate Console and API - S | Cloud Security Service — UMB-INV-API-S

Keep security operations moving with Cisco Umbrella Investigate Console and API - S. Built as a 1-year service package, it combines console and API access with support coverage designed for teams that need faster issue resolution and dependable service continuity. Phone support helps route problems to the right response path, while service depot exchange adds a practical recovery option when hardware-related service action is required. This offering is structured for organizations that value predictable support terms and controlled operational cost. Electronic and physical service handling, along with parts service characteristics, supports a more complete service experience across mixed environments. For teams managing cloud, mobility, or collaboration initiatives, the package helps maintain access to the tools and support needed to keep investigations, updates, and service workflows on track. Cisco positions this service to help reduce risk, improve efficiency, and support long-term infrastructure planning. It is a fit for organizations that want a defined support window, clear service response expectations, and a vendor-backed path for maintaining critical security operations. Ideal For Security operations teams managing threat investigation workflows Enterprises standardizing support for cloud and collaboration initiatives IT teams needing depot-based exchange coverage for service continuity Organizations requiring defined support terms for operational planning Why This Product 1 Includes console and API access rather than standalone support only 2 Adds depot exchange handling for service recovery 3 Covers a full 1-year term for planning certainty 4 Includes phone support and update coverage