Cisco UCS SP Select 5108 AC2 Chassis WFI6324 | Support Services — CON-PSUP-C11X8P11

Protect Cisco UCS 5108 AC2 chassis deployments with shared support coverage built for teams that need dependable response and clear service boundaries. This service package is structured to help reduce downtime risk, speed access to assistance, and keep production infrastructure moving when issues arise. For organizations running Cisco UCS in business-critical environments, response time matters. An 8x5 support window with 4-hour response helps align service coverage to standard operating hours while still providing a defined escalation path when hardware or platform issues interrupt service. That makes it a practical fit for data center teams balancing availability targets, staffing constraints, and procurement discipline. This support offering is well suited to environments where the chassis is part of a larger compute stack and service continuity has direct business impact. It gives IT teams a clearer path to resolution than ad hoc break-fix arrangements, while preserving budget predictability across the support term. For enterprises standardizing on Cisco infrastructure, it adds the operational assurance expected from a premium support contract without overextending coverage where it is not required. Ideal For Supporting a Cisco UCS chassis in a primary data center Maintaining service coverage for production compute infrastructure Standardizing support terms across Cisco hardware assets Budgeting for predictable response on business-critical systems Why This Product 1 Defined 4-hour response versus ad hoc break-fix support 2 8x5 coverage fits standard business operations 3 Shared support helps control service costs 4 Cisco-specific coverage aligns with UCS infrastructure