Cisco UCS HW+DR 8X5XNBDOS Support — CON-UCWD5-UC0CC2N4, C240 M6 Rack | NBD Onsite — CON-UCWD5-UC0CC2N4

Reduce recovery time for UCS C240 M6 rack servers with vendor-managed hardware dispatch and repair coordination. CON-UCWD5-UC0CC2N4 provides 8X5XNBDOS coverage tailored for C240 M6 rack systems that JTFp without CPUs, memory, or drives. This configuration-focused service ensures Cisco handles hardware-level incidents during business hours, escalating to engineering when needed and arranging next-business-day onsite response where available. For IT directors and procurement teams, the SKU simplifies post-deployment support for partially configured servers by aligning dispatch and spare-part workflows with Cisco operational processes. Use this service when you want predictable business-hours hardware support and an accountable vendor path for component-level failures while maintaining flexibility to install customer-supplied compute and storage components. Ideal For Provide NBD onsite hardware support for partially configured C240 M6 installations Maintain predictable business-hours repair SLAs for enterprise rack servers Coordinate spare-part delivery and onsite replacement through Cisco for data center racks Offload hardware dispatch management for high-density compute rows to the vendor Why This Product 1 Choose business-hours NBD onsite support when continuous 24x7 coverage is unnecessary and budget optimization is a priority 2 Avoid unmanaged third-party dispatch by standardizing vendor logistics and spare-part sourcing with Cisco 3 Select this SKU for partially configured racks to ensure vendor accountability for component-level failures 4 Opt for targeted hardware dispatch rather than broader managed-service bundles when you retain onsite engineering staff