Cisco UCS HW+DR 24X7X4OS UCS C240 M5 8 SFF + 2 | Support Services — CON-UCWD7-CC240M5S

Keep UCS C240 M5 infrastructure covered when service windows are tight and outages are expensive. This Cisco hardware support offering pairs 24x7 access with 4-hour onsite response, helping restore failed components quickly and reduce the operational drag of extended downtime. For environments running business-critical workloads, the value is in response time and service continuity. Instead of waiting through standard business hours, your team gets continuous support coverage designed for always-on operations. That matters when the server platform sits under virtualization, application delivery, or storage-adjacent workloads that cannot tolerate long repair cycles. This service is a strong fit for organizations that standardize on Cisco UCS and want support aligned to the lifecycle of the C240 M5 platform. It helps procurement teams lock in a defined support posture while giving infrastructure leaders a clearer path to maintaining uptime targets. Compared with lower-tier coverage, 24x7x4 support reduces the gap between incident and action, which is often where the real cost of downtime accumulates. Ideal For Supporting production UCS C240 M5 servers running business-critical applications Maintaining uptime for virtualization hosts in a centralized data center Covering server hardware in environments with strict incident response targets Standardizing support for Cisco UCS infrastructure across enterprise sites Why This Product 1 24x7 coverage instead of business-hours-only support 2 4-hour onsite response for faster recovery 3 Cisco-backed service for UCS C240 M5 hardware 4 Better fit for production environments than basic support tiers