Cisco UCS HW+DR 24X7X4OS UCS C240 M5 12 LFF | Professional Services — CON-UCWD7-CC240M5L

Keep your Cisco UCS C240 M5 environment covered with 24x7x4 support designed for production workloads that cannot wait for next-business-day response. This service package is intended for teams that need fast access to Cisco support when server issues threaten availability, performance, or recovery timelines. For infrastructure built around the UCS C240 M5 platform, the value is in response discipline. Around-the-clock coverage helps align support with the realities of always-on operations, while the 4-hour response target supports faster escalation when a hardware issue interrupts service. That matters in data centers where every hour of delay can affect application uptime, maintenance windows, and operational confidence. This package is a fit for organizations standardizing on Cisco hardware and looking to preserve the service life of deployed systems without overbuying unnecessary coverage. It gives procurement teams a clear support tier for mission-critical servers and gives operations teams a defined path when incidents occur. If the server is central to business continuity, this level of support helps keep recovery plans grounded in a vendor-backed service model. Ideal For Production UCS C240 M5 servers running business-critical applications Data center support planning for always-on infrastructure Procurement of vendor-backed coverage for installed Cisco hardware Operations teams needing faster response for server incidents Why This Product 1 Faster response than standard business-hours support 2 Designed specifically for UCS C240 M5 deployments 3 24x7 coverage suits always-on production environments 4 Vendor-backed support helps reduce escalation friction