Cisco UCS DR 24X7X4OS HX240C M Support | Enterprise Service — CON-UCSD7-240CM5SX

Keep Cisco HyperFlex HX240C M environments covered with a support package built for fast recovery and predictable service response. UCS DR 24X7X4OS provides 24x7 access to Cisco support with 4-hour onsite response, helping infrastructure teams contain disruption when hardware failures threaten application availability. For distributed systems, remote offices, and production workloads that cannot wait for standard business-hours service, this coverage shortens the gap between incident and restoration. It is designed for teams that need more than basic warranty protection: direct access to Cisco support resources, rapid dispatch, and a service model aligned to operational uptime targets. This service is a strong fit when the cost of delay exceeds the cost of coverage. It helps preserve continuity for virtualized workloads, edge deployments, and shared infrastructure where a single node issue can affect multiple services. By pairing around-the-clock availability with onsite response, it gives procurement and operations teams a clearer service boundary and a more defensible support posture. Ideal For Supporting HyperFlex nodes in production virtualization clusters Covering edge deployments that require fast onsite response Protecting remote office infrastructure with limited local IT staff Maintaining service continuity for workloads with strict uptime targets Why This Product 1 Faster onsite response than standard business-hours coverage 2 Better suited for production systems than basic warranty support 3 Designed for uptime-sensitive HyperFlex deployments 4 Provides Cisco-backed escalation for hardware incidents