Cisco UCS C480 M5 24x7x4 Onsite Support Base | Enterprise Support — CON-SSC4P-SCC480M5

Maintain service continuity on UCS C480 M5 infrastructure with support designed for production demands. This 24x7x4 onsite bundle gives IT teams around-the-clock access to assistance and a 4-hour onsite response target, helping reduce the time between incident detection and hands-on remediation. For systems that anchor business services, support quality matters as much as the hardware itself. A defined onsite response window helps teams plan around risk, prioritize escalation, and keep recovery expectations clear for stakeholders. That is especially important when the platform supports workloads that cannot wait for next-business-day handling. This base support package is a practical choice for organizations that want more than generic coverage. It aligns service response with the operational importance of the UCS C480 M5, helping protect uptime, simplify support planning, and preserve the value of a high-investment server environment. Ideal For Production server support for Cisco UCS C480 M5 deployments After-hours coverage for business-critical compute environments Support planning for data center systems requiring onsite response Recovery coverage for workloads with limited maintenance windows Why This Product 1 Faster onsite response than standard support tiers 2 More suitable for production servers than basic coverage 3 24x7 access supports global operations 4 Base package aligns support with critical infrastructure value