Cisco UCS C240 M5 24 SFF 3YR SNTC 8x5xNBD | Support, Enterprise — CON-3SNT-C240M5SX
Keep critical UCS C240 M5 infrastructure covered with Cisco Smart Net Total Care service designed for fast recovery and predictable support. This 3-year 8x5xNBD plan aligns response coverage to business hours and next-business-day parts replacement, helping teams move from fault detection to restoration without unnecessary delay. For environments running dense compute, storage, or virtualization workloads on the UCS C240 M5 24 SFF platform, support quality matters as much as hardware capacity. This service adds access to Cisco technical assistance for diagnosis, debugging, software updates, training, and parts replacement, so your team can resolve incidents with vendor-backed guidance instead of ad hoc troubleshooting. Compared with lower-tier support, this plan is built for organizations that need more than basic break-fix coverage. It helps preserve uptime, reduce operational uncertainty, and protect the investment already made in Cisco infrastructure. For procurement teams, it also provides a defined service term and support scope that simplifies lifecycle planning and budget control. Ideal For Supporting production UCS C240 M5 servers in enterprise data centers Maintaining business-hours coverage for compute nodes hosting critical applications Reducing downtime exposure for hardware-dependent virtualization platforms Standardizing vendor support for Cisco server fleets under a single service term Why This Product 1 Adds next-business-day parts replacement instead of basic advisory support 2 Covers a defined 3-year term for easier lifecycle planning 3 Includes diagnosis and debugging to shorten incident resolution 4 Matches business-hours operations with 8x5 coverage
- Service type: technical support and parts replacement
- Service duration: 3 years
- Coverage window: 8x5xNBD
- Supported platform: Cisco UCS C240 M5 24 SFF
- Support functions: diagnosis, debugging, training, software update
- Service characteristic: parts
- Service sub type: electronic and physical
- Pricing Type: Service contract
- Product Supported: Cisco UCS C240 M5 24 SFF
- Bundle Support: Smart Net Total Care
- Covered Period: 3 years
- Provided Support: Diagnosis, debugging, training, software update, parts replacement
- Service Characteristic: Parts
- Service Type: Technical support
- Remote Onsite: Onsite
- Duration Hours: N/A
- Service Duration: 3 years
- Service Location: Onsite
- Service Description: Cisco Smart Net Total Care support for UCS C240 M5 24 SFF systems with diagnosis, debugging, software updates, training, and parts replacement.
- Certification Vendor: Cisco
- Key Feature 1: Service type: technical support and parts replacement
- Key Feature 2: Service duration: 3 years
- Key Feature 3: Coverage window: 8x5xNBD
- Key Feature 4: Supported platform: Cisco UCS C240 M5 24 SFF
- Key Feature 5: Support functions: diagnosis, debugging, training, software update
- Key Feature 6: Service characteristic: parts
- Key Feature 7: Service sub type: electronic and physical
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