Cisco TelePresence Tabletop ESS 8x5xNBD Support | Enterprise Service — CON-ECDN-CTSMICT0

Protect Cisco TelePresence tabletop deployments with Essential Support Service coverage designed to keep collaboration spaces available when they matter most. With 8x5xNext Business Day response, this service gives IT teams a defined support path for hardware issues that can interrupt executive briefings, customer presentations, and hybrid meetings. For organizations that depend on room-based video collaboration, the cost of a failed endpoint is more than the device itself. It is the lost meeting, the delayed decision, and the operational friction that follows. This support offering helps reduce that risk by pairing business-hour coverage with next-business-day replacement support, so teams can recover faster and keep conference spaces in service. Cisco-backed support is especially valuable in standardized meeting environments where consistency matters across sites. It provides a practical way to maintain uptime for TelePresence tabletop systems without overbuying service beyond the operational needs of the room. Ideal For Support conference rooms that rely on Cisco TelePresence tabletop systems Maintain uptime for executive briefing rooms and customer-facing meeting spaces Reduce disruption in hybrid collaboration environments across distributed offices Standardize support for room-based video endpoints under one vendor service plan Why This Product 1 Next Business Day replacement versus extended outage exposure 2 8x5 coverage versus limited support windows for meeting rooms 3 Cisco ESS support versus unmanaged break-fix handling 4 Exchange service model versus slower repair workflows