Cisco Telepresence Support 8x5xNBD | Standard Power Cord, Enterprise — CON-SSSNT-CTSCAM60

Support telepresence infrastructure with an 8x5xNBD service model designed for predictable business-hour operations. This coverage is a practical fit for collaboration environments that need reliable vendor support without the cost of full around-the-clock response. For teams managing Cisco telepresence systems, the value is in having a clear next-business-day support path when issues arise. That helps reduce uncertainty, simplify escalation, and keep collaboration platforms available for meetings, executive communications, and distributed teams. This service is well suited to organizations that prioritize controlled support spend while still protecting user experience. It gives procurement and operations teams a service level that matches standard enterprise collaboration schedules and avoids overbuying coverage that the environment does not require. Ideal For Supporting Cisco telepresence rooms used during business hours Maintaining collaboration systems for executive and team meetings Providing vendor support for office-based conferencing environments Matching support coverage to standard enterprise work schedules Why This Product 1 Lower coverage cost than 24x7 support models 2 Better fit for business-hour telepresence operations 3 Next-business-day response helps control downtime risk 4 Designed for collaboration systems rather than core 24x7 infrastructure