Cisco TelePresence P60 Codec Support 8x5xNBD | Exchange Service — CON-PSRN-CSKITP60

Protect Cisco TelePresence P60 codec deployments with a support service designed for operational continuity. This 1-year exchange offering provides 8x5xNext Business Day coverage, giving infrastructure teams a defined path for parts replacement and service response when collaboration rooms need attention. For video environments, downtime is visible immediately. A failed codec can interrupt executive meetings, customer sessions, and distributed team collaboration. This service is structured to reduce that exposure by pairing phone support for severity level 1 issues with a service depot exchange model, helping teams move quickly from incident to resolution. The value here is precision. Rather than a broad support package, this entitlement is aligned to the TelePresence P60 room kit codec and its service profile. That makes it a practical choice for organizations that depend on Cisco collaboration hardware and want support terms that match the importance of the room system itself. Ideal For Supporting Cisco TelePresence room kits in executive conference spaces Maintaining codec coverage for customer-facing video collaboration rooms Replacing failed parts in a TelePresence P60 deployment Standardizing support for Cisco collaboration hardware across office locations Why This Product 1 Includes 1-hour phone response for severity level 1 2 Uses service depot exchange instead of generic break-fix coverage 3 Covers the Cisco TelePresence P60 codec specifically 4 Better fit for collaboration rooms than standard hardware support