Cisco Telepresence Ceiling Microphone Gen 2 SNTC-8X5X Support — CON-SNT-CT2CG2SM

Protect telepresence audio infrastructure with 3-year 9x5x3 support coverage for the Ceiling Microphone Generation 2. Designed for business environments where meeting-room uptime matters, this service helps reduce repair delays and keep collaboration spaces available for scheduled sessions. Protect meeting-room uptime with 3-year service coverage Reduce repair delays using 3 business day response Maintain telepresence audio availability with parts replacement support Streamline incident handling through diagnosis and repair coverage Support collaboration spaces with 9 x 5 x 3 business day service Preserve room readiness via maintenance for ceiling microphone hardware Control support costs with a defined service term Keep executive and team meetings on schedule with service-backed recovery Key Features Service type: maintenance support Service duration: 3 years Service description: 9 x 5 x 3 business day coverage Service response time: 3 business day repair Service location: carry-in Service characteristic: parts and labor Product supported: Cisco Telepresence Ceiling Microphone Generation 2 FAQ What device is covered by this service? This service is for the Cisco Telepresence Ceiling Microphone Generation 2. What is the service term? The coverage period is 3 years. What response time is included? The service includes a 3 business day repair response target. Does the service include parts and labor? Yes. The service characteristic is parts and labor.