Cisco TelePresence 8x5xNBD Support | Professional Services, Cisco — CON-PSRN-CTSMICT0

Keep Cisco TelePresence environments supported with a service model built for business-hour responsiveness and next-business-day attention. This offering is aimed at organizations that depend on room-based video collaboration for leaderJTFp meetings, distributed teams, and customer-facing sessions where delays are costly. By pairing 8x5 coverage with next-business-day response, the service helps IT teams maintain operational confidence without overcommitting to around-the-clock support they may not need. It is a practical fit for enterprises that want structured assistance for a critical collaboration platform while keeping service expectations clear for procurement and operations. For teams managing multiple meeting spaces, this support arrangement helps standardize escalation paths and reduce uncertainty when issues arise. It is especially valuable when TelePresence is part of a broader communications stack that must stay predictable, supported, and ready for scheduled use. Ideal For Supporting executive video conference rooms that must stay available during business hours Maintaining TelePresence systems used for recurring team collaboration sessions Standardizing support for distributed office meeting spaces Adding defined service coverage to a Cisco collaboration deployment Why This Product 1 Business-hour coverage instead of 24x7 support 2 Next-business-day response for predictable escalation 3 Designed specifically for Cisco TelePresence environments 4 Better fit for organizations that need defined support windows