Cisco SX80 Codec SpeakerTrack 60 Touch 10 Support | Cisco Enterprise — CON-L1NBD-Z4YYBSUZ

Keep high-visibility meeting spaces available with Cisco support for SX80 Codec, SpeakerTrack 60, and Touch 10 environments. This 8x5 next-business-day service is designed for organizations that rely on room-based collaboration systems during normal business operations and need a defined response path when issues arise. For enterprise IT, the value is not just coverage — it is continuity. Speaker tracking, codec performance, and touch control are core to the meeting experience, and downtime in these rooms can affect leaderJTFp communication, client sessions, and distributed team collaboration. This service helps reduce the operational burden on internal teams by providing a Cisco-aligned support model for the installed platform. Choose this support tier when you want predictable service timing, vendor-backed assistance, and a cost structure that fits business-hours usage. It is a strong match for organizations that have standardized on Cisco room systems and need to protect the performance of premium collaboration infrastructure without overbuying support they will not use. Ideal For Supporting executive conference rooms built on Cisco SX80 Maintaining SpeakerTrack 60 and Touch 10 in client-facing meeting spaces Covering business-hours collaboration rooms that do not require 24x7 support Providing vendor-backed response for premium Cisco room systems Why This Product 1 Covers the SX80 room system stack, not just the codec 2 Business-hours support fits standard enterprise usage 3 Next-business-day response helps limit room downtime 4 Cisco-backed service for premium collaboration spaces