Cisco SWSS Upgrades UC Manager 9.x Basic Single | SMARTnet, 24x7 Support — CON-ECMU-LIC9BASA

Keep your Cisco Unified Communications Manager 9.x environment under active support with a 1-year SMARTnet software support service. Built for teams that cannot afford uncertainty in voice and collaboration operations, this electronic service provides 24x7 technical phone support from Cisco for issue resolution and escalation guidance. For infrastructure teams managing business-critical communications, support coverage matters as much as the software itself. This service helps protect the operational value of your UC deployment by giving you a direct path to Cisco assistance when incidents affect call processing, user access, or platform stability. It is a practical choice for organizations that need predictable support coverage without adding unnecessary complexity. Compared with lower-tier or ad hoc support options, this service is designed to keep your installed Cisco UC Manager environment covered through a defined term, with vendor-backed technical access aligned to enterprise operations. It is a straightforward way to sustain service continuity and maintain confidence in a platform that supports daily collaboration at scale. Ideal For Supporting an existing Cisco Unified Communications Manager 9.x deployment in production Maintaining vendor coverage for enterprise voice and collaboration operations Extending support on a licensed Cisco UC software environment during annual budgeting Providing escalation access for IT teams responsible for call control infrastructure Why This Product 1 Software support service rather than hardware replacement coverage 2 24x7 phone support for Cisco UC Manager 9.x 3 Electronic delivery for faster activation and administration 4 Annual term suited to recurring enterprise support planning