Cisco SWSS Upgrades Prime Virtual NAM VX 1 Year | SMARTnet Support — CON-ECMU-RNAM20VX

Keep Cisco Prime Virtual NAM VX under active technical coverage with a 1-year SMARTnet software support service from Cisco. Built for teams that depend on stable network assurance tooling, this electronic service adds 24x7 access to phone-based support so issues can be addressed without waiting for business hours. For infrastructure teams managing performance visibility, capacity planning, or operational troubleshooting, support continuity matters. This service is designed to reduce downtime risk around the software that helps keep network operations visible and controlled. It is a practical fit for organizations that need vendor-backed assistance for a deployed Cisco software asset rather than generic break-fix coverage. The value is in response quality and continuity: direct access to Cisco support, a defined 1-year service term, and coverage aligned to technical operations. For enterprises where support gaps create operational drag, this service helps preserve uptime, reduce escalation friction, and keep the platform ready for daily use. Ideal For Supporting Cisco Prime Virtual NAM VX in production network operations Maintaining vendor coverage for network assurance software deployments Providing escalation support during configuration or upgrade issues Backing enterprise teams that require 24x7 technical assistance Why This Product 1 24x7 vendor-backed support versus limited business-hours coverage 2 Electronic service delivery versus manual support coordination 3 1-year defined term versus ad hoc assistance 4 Phone support for faster escalation versus self-service-only plans