Cisco SWSS Upgrades Prime Optical 10 — CON-ECMU-OPT10ON2 | SMARTnet, Maintenance — CON-ECMU-OPT10ON2

Ensure predictable recovery and vendor accountability for optical infrastructure with SWSS Upgrades Prime Optical 10. Built on Cisco’s SMARTnet support model, this service provides hardware maintenance, parts support and direct access to the Cisco Technical Assistance Center for troubleshooting and diagnostics. The offering focuses on service continuity: prioritized case handling, spare-part coordination and options for on-site intervention where applicable. SWSS Upgrades Prime Optical 10 is intended for network operators and enterprise infrastructure teams that must maintain strict SLAs on optical transport gear and prefer Cisco-managed lifecycle support over third-party alternatives. Purchase through A5 to define the support term, confirm hardware serial-number coverage and choose the appropriate on-site response level for your deployment. Ideal For Protect metro DWDM optical systems with vendor-backed maintenance Cover chassis and optical modules in telco POPs with parts support Maintain carrier-grade optical links for financial services Consolidate maintenance contracts across optical and switching platforms Why This Product 1 SMARTnet-style hardware maintenance with parts coverage 2 SKU CON-ECMU-OPT10ON2 targets Prime Optical 10 hardware 3 Includes Cisco TAC access for technical escalation 4 Configurable term and on-site response via A5 procurement