Cisco SWSS Upgrades Prime Infra 2.x Lifecycle | Maintenance, On-Site — CON-ECMU-LPI3F100

Protect the operational continuity of your Cisco Prime Infrastructure 2.x environment with a service plan built for fast response and practical recovery. This 4-year maintenance offering delivers 24 x 7 x 4 hour on-site support, so issues can be addressed where the system runs instead of waiting on remote troubleshooting alone. Parts replacement and labor are included, giving infrastructure teams a clearer path to resolution when service-impacting failures occur. That matters when Prime Infrastructure is tied to visibility, configuration control, and day-to-day network operations. A defined service window helps reduce uncertainty in support planning and makes it easier to align coverage with business-critical uptime requirements. For organizations that depend on stable network management tooling, this service adds a layer of operational assurance without changing the underlying platform. It is a practical fit for teams that need predictable support terms, faster restoration, and a maintenance model that matches the value of the environment it protects. Ideal For Supporting production network management platforms that require rapid restoration Maintaining Cisco Prime Infrastructure 2.x in enterprise operations centers Covering environments where on-site parts replacement is preferred over depot handling Extending support planning for multi-year infrastructure refresh cycles Why This Product 1 On-site response is better suited to production environments than remote-only support 2 Parts and labor coverage reduces coordination time during service events 3 4-year term supports longer planning cycles than short annual contracts 4 24 x 7 x 4 hour coverage is built for higher-urgency recovery needs