Cisco SWSS Upgrades NCS 5500 Core and Aggr Lic | Smart Net Total Care — CON-ECMU-NC55P1R0

Protect critical routing services with Cisco Smart Net Total Care support for NCS 5500 core and aggregation licensing. Built for teams that depend on stable backbone performance, this 1-year electronic service provides 24x7 technical coverage and phone support to help accelerate troubleshooting when production networks are under pressure. For environments where license continuity matters as much as hardware uptime, this service adds a clear support path for the NCS 5500 platform. It is designed to reduce time spent navigating outages, isolate issues faster, and keep escalation aligned with Cisco support processes. That matters when core and aggregation layers carry business-critical traffic and downtime is measured in missed transactions, delayed applications, and strained operations. This service fits organizations that want predictable support coverage rather than ad hoc break-fix response. It gives procurement and operations teams a defined annual support term, while giving network engineers access to Cisco assistance when they need it most. For enterprises standardizing on NCS 5500, it is a practical way to preserve supportability and protect the value of the platform investment. Ideal For Supporting NCS 5500 core licensing in enterprise backbone networks Maintaining aggregation layer support for carrier or campus routing environments Covering annual support requirements for Cisco license deployments Providing escalation coverage for network operations teams during incidents Why This Product 1 Includes 24x7 technical support rather than limited business-hours coverage 2 Covers NCS 5500 core and aggregation licensing specifically 3 Provides phone support for faster incident escalation 4 Uses a defined 1-year term for easier renewal planning