Cisco SWSS Upgrades ASR | Maintenance, On-Site Support, 5 Year — CON-ECMU-SK9AP9LC

Protect ASR infrastructure with a service plan built for operational continuity. This 5-year maintenance offering includes on-site support, parts replacement, and parts-and-labor coverage with 9 x 5 service availability and next-business-day response. It is designed for environments where router uptime directly affects application access, WAN stability, and business operations. For infrastructure teams, the value is in reducing uncertainty. When a covered issue occurs, the service model helps move repair work out of the queue and onto the site, where replacement parts and labor can be coordinated without extending outage windows. That matters when the platform sits at the edge of critical connectivity, aggregation, or service delivery. Compared with basic break-fix coverage, this service adds a more controlled support path for hardware incidents over a longer planning horizon. It helps standardize maintenance budgeting, simplify escalation, and keep support aligned to the lifecycle of deployed ASR systems. Ideal For Supporting production ASR routers in enterprise WAN environments Maintaining edge routing platforms with scheduled business-hour coverage Reducing repair delays for hardware failures in branch aggregation sites Extending support coverage for deployed ASR infrastructure over a 5-year term Why This Product 1 5-year coverage extends support planning beyond short-term break-fix options 2 On-site response helps shorten repair cycles for critical ASR hardware 3 Parts replacement and labor coverage reduce coordination overhead 4 Next-business-day service improves recovery timing versus standard depot support