Cisco SWSS UPGR 3YR DISTI PRIME COLLABORATION | Support, 24x7x4 — CON-3ECMU-LPC12PAN
Protect collaboration availability with a service plan built for fast restoration and predictable support. SWSS UPGR 3YR DISTI PRIME COLLABORATION provides 24x7x4 on-site coverage with repair and parts replacement support, helping teams recover quickly when service issues threaten user productivity. For organizations that depend on Cisco collaboration infrastructure, response time matters. This service model is designed to shorten the path from incident to resolution by combining on-site assistance with parts and labor coverage. That means fewer delays waiting for replacement components and less operational drag when systems need attention. A 3-year service term gives procurement teams a clear support horizon and helps standardize maintenance planning across the environment. It is a practical fit for enterprises that want stronger service continuity than basic break-fix coverage, especially where collaboration downtime affects meetings, voice, and daily operations. Ideal For Supporting enterprise Cisco collaboration deployments with defined response coverage Maintaining business communications systems that require rapid on-site remediation Extending service protection for production collaboration environments after initial coverage expires Reducing operational risk for teams that depend on voice, meeting, and messaging services Why This Product 1 24x7x4 on-site response versus standard business-hours support 2 Parts replacement included for faster restoration 3 3-year term for predictable service planning 4 Repair and parts-and-labor coverage for production environments
- Product Supported: Cisco collaboration environment
- Provided Support: Repair, Parts Replacement
- Service Characteristic: Parts & Labor
- Service Type: Maintenance
- Remote Onsite: On-site
- Service Duration: 3 years
- Service Location: On-site
- Service Description: 24 x 7 x 4 hour support with parts replacement and repair
- Key Feature 1: 24 x 7 x 4 hour on-site service response
- Key Feature 2: Parts replacement included
- Key Feature 3: Repair support included
- Key Feature 4: Parts and labor service characteristic
- Key Feature 5: 3-year service duration
- Key Feature 6: Physical service subtype
- Key Feature 7: Maintenance service main type
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