Cisco SWSS Software Support Service | 24x7 TAC, Updates, Upgrades — CON-SNC-AIRBAP15

Maintain application availability and keep Cisco software aligned to operational demands with Cisco Software Support Service (SWSS). This service combines 24x7 access to the Technical Assistance Center with maintenance updates and upgrade entitlement, helping teams resolve issues faster and stay current on licensed software. For organizations running business-critical Cisco applications, SWSS adds a clear support path when uptime matters and change windows are tight. SWSS is designed for environments where software stability, version control, and vendor-backed assistance directly affect service delivery. It helps reduce the cost and complexity of managing software issues by consolidating support into one offer. The electronic delivery model keeps service administration straightforward, while the required 12-month attachment minimum supports a consistent coverage period. For IT teams responsible for production software estates, SWSS provides the coverage needed to protect investment and maintain operational continuity. Ideal For Supporting production Cisco software that must remain available around the clock Keeping licensed applications current during planned maintenance cycles Providing vendor escalation for software incidents in enterprise environments Standardizing support coverage across Cisco software deployments Why This Product 1 Includes 24x7 TAC access for software issues 2 Adds maintenance updates and upgrade entitlement 3 Delivered as an electronic service 4 Requires a 12-month minimum attachment