Cisco SWSS 24 x 7 Software Support Service | TAC, Maintenance, Updates — CON-SNC-IR4351VS

Keep critical Cisco software aligned, supported, and ready for change with Software Support Service (SWSS). This service combines 24 x 7 access to the Technical Assistance Center with maintenance, minor updates, and major upgrade entitlement, helping IT teams resolve issues quickly and stay on a supported software path. SWSS is designed for organizations that depend on Cisco software to stay available and current. By centralizing support and update coverage under one offer, it reduces the friction of managing separate maintenance motions and helps protect the value of the original software purchase. The electronic delivery model also simplifies fulfillment and administration for procurement and operations teams. For environments where software uptime matters, SWSS adds a practical layer of assurance: faster access to Cisco expertise, entitlement to updates, and a clearer path through version changes. It is a strong fit for teams that want to control support costs while maintaining operational continuity across licensed Cisco applications. Ideal For Supporting production Cisco software that must remain available around the clock Maintaining licensed applications through planned version updates and upgrades Centralizing support coverage for enterprise Cisco software estates Reducing operational risk for business-critical software deployments Why This Product 1 Includes 24 x 7 TAC access, not just basic break-fix coverage 2 Adds maintenance and upgrade entitlement to keep software current 3 Uses electronic delivery for simpler service administration 4 Supports Cisco software applications under a single support motion