Cisco SW APP SUPP CBR Line Card Redundancy — 1 Year, 24x7 Phone Support | Redundancy, SLA — CON-SAS-CBRLCREB

Protect redundancy behavior for critical line cards with a targeted software application support package that provides one year of technical coverage and 24x7 phone access to Cisco support. This service is intended for environments where line-card failover and continuous forwarding must remain deterministic; it focuses on software feature support, bug remediation guidance, and vendor-side troubleshooting via phone-assisted sessions. The package reduces operational risk by giving network operations teams a direct vendor channel for reproducing, escalating, and resolving redundancy-related application faults without adding onsite resource overhead. Ideal for service provider edge, carrier-class aggregation, or enterprise cores that depend on line-card redundancy to meet SLAs, this support option complements hardware maintenance contracts by focusing on the software behaviors that drive forwarding continuity. Ideal For Service provider edge routers requiring deterministic line-card failover Enterprise core where line-card redundancy preserves session continuity Carrier aggregation platforms needing vendor guidance for redundancy events Maintenance windows where remote vendor support expedites software fixes Why This Product 1 Focuses on software redundancy features vs. general hardware maintenance 2 Provides 24x7 phone access to Cisco engineers vs. business-hours-only options 3 One-year term suited for targeted remediation vs. multi-year blanket contracts 4 Compliments hardware support by addressing software-driven failover behaviors