Cisco SVS-FMS-Y-MON-100 1 Year TS for Cisco FM Monitor 100 | On-site Support — SVS-FMS-Y-MON-100

Protect Cisco FM Monitor 100 operations with a 1-year technical support service designed for environments where downtime is not an option. This on-site coverage combines 24x7 access to phone and web support with a 4-business-hour parts and labor response target, helping restore service quickly when issues arise. Built for teams that need predictable support handling, the service includes parts replacement, repair, and web knowledge base access to speed diagnosis and resolution. On-site delivery reduces the burden on internal staff and keeps remediation aligned to the installed environment. The parts-and-labor service characteristic also helps simplify maintenance planning by consolidating support into a single coverage model. For organizations running Cisco FM Monitor 100 in production, this service adds a clear support path for hardware-related incidents and helps preserve operational continuity across the coverage period. It is a practical choice when the cost of extended troubleshooting or delayed replacement exceeds the premium of formal support. Ideal For Supporting Cisco FM Monitor 100 in a production monitoring environment Covering hardware incidents that require on-site parts replacement Maintaining uptime for infrastructure teams with limited spare inventory Providing a formal support path for time-sensitive repair escalation Why This Product 1 On-site response instead of remote-only troubleshooting 2 4-business-hour parts and labor target for faster recovery 3 Includes repair and parts replacement coverage 4 Adds 24x7 access for production environments