Cisco SVS-CDNA-500M-P5Y DNA Premier Cloud Support, 5-Year | Enterprise — SVS-CDNA-500M-P5Y

Maintain continuity across your Cisco DNA Premier Cloud environment with 5 years of solution support for the 500M license tier. This support offering is built for organizations that want vendor-backed coverage aligned to their software investment, helping reduce uncertainty when issues arise and keeping procurement, operations, and renewal planning on a defined track. For infrastructure teams, support is more than a help desk entry. It is a way to preserve service continuity, protect the value of the software license, and keep internal teams focused on higher-priority work. A multi-year support term also simplifies budgeting and reduces the friction of managing short renewal cycles. This SKU is suited to environments where Cisco DNA Premier Cloud licensing is already part of the operational model and where consistent support coverage matters over time. It is a practical choice for organizations that prefer to standardize support around the exact license tier they deploy, rather than absorb gaps or mismatched coverage later in the lifecycle. Ideal For Supporting an existing Cisco DNA Premier Cloud 500M deployment Standardizing multi-year coverage for software licensing renewals Budgeting support alongside a planned 5-year software lifecycle Maintaining vendor-backed assistance for enterprise network operations Why This Product 1 5-year coverage reduces short-cycle renewal management 2 Tier-specific support matches the 500M license model 3 Vendor-backed support helps protect software investment 4 Better fit for planned enterprise lifecycle budgeting