Cisco Support Essentials 8x5xNBD for Catalyst 3850 24P | Enterprise — CON-SMBS-WSC384TS

Keep access-layer switching covered with Cisco Support Essentials 8x5xNBD for Catalyst 3850 24-port platforms. For network teams responsible for user connectivity, voice, and edge services, the difference between a short interruption and a prolonged outage often comes down to support response and replacement timing. This service provides business-hour coverage with next-business-day hardware replacement, helping reduce the operational impact of a failed switch. It is a practical fit for organizations that want dependable vendor support without paying for 24x7 coverage they may not need. The result is a clearer support model, faster restoration, and better alignment between service cost and business requirements. For procurement and infrastructure leaders, the appeal is straightforward: preserve the value of installed Cisco switching hardware, reduce uncertainty during incidents, and keep support terms aligned to the lifecycle of a production network. When a 24-port Catalyst switch sits at the edge of critical operations, service quality matters as much as the hardware itself. Ideal For Supporting Catalyst 3850 switches at the access layer Maintaining office, campus, or branch network availability Reducing recovery time after switch hardware failure Standardizing Cisco support coverage across production network devices Why This Product 1 Business-hour support instead of full-time coverage 2 Next-business-day replacement for faster switch recovery 3 Cisco-backed support for Catalyst 3850 hardware 4 Built for production access-layer network devices