Cisco Support Enhanced SW DNA Essentials OnPrem T2 5Y | Support — SVS-STL1-P-T2-E5Y

Keep Cisco DNA Essentials on-premises supported for the long term with enhanced coverage designed for Tier 2 operational environments. This 5-year service plan helps organizations preserve software availability, accelerate issue handling, and maintain confidence in day-to-day network operations. For teams running infrastructure where service interruptions carry real cost, enhanced support adds a stronger service posture than basic coverage alone. It is well suited to environments that need dependable vendor backing across the full lifecycle of the software subscription period. That matters when network software sits in the path of business-critical access, policy enforcement, and operational visibility. This support offering is intended for Cisco DNA Essentials deployed on-premises and aligns with organizations that want predictable support coverage over a multi-year term. It helps procurement teams standardize support commitments while giving technical teams a clearer path for escalation and resolution. The result is a more controlled support experience for software that underpins enterprise network operations. Ideal For Supporting Cisco DNA Essentials in a campus network operations environment Maintaining vendor coverage for on-premises network software across a 5-year term Standardizing support for Tier 2 enterprise infrastructure teams Backing procurement-approved software support for business-critical network services Why This Product 1 5-year term for longer support continuity 2 Enhanced support tier versus basic coverage 3 Built for Cisco DNA Essentials on-premises 4 Tier 2 alignment for enterprise operations