Cisco Support Enhanced DNA Premier Cloud License, T1, 1Y | DNA Premier, Cloud Support — SVS-CSTL1-T1-P1Y

Protect and stabilize Cisco DNA Premier cloud deployments with an enhanced support subscription providing Tier 1 coverage for 12 months. This SKU delivers prioritized cloud assistance focused on incident triage, configuration guidance, and continuity of cloud services tied to DNA Premier entitlements. Designed for enterprises running centralized cloud-managed policies and analytics, the support subscription shortens time‑to‑resolution for operational incidents and provides a documented escalation route into Cisco’s engineering teams. The MPN SVS‑CSTL1‑T1‑P1Y aligns the entitlement to a single‑year term and attaches enhanced operational support to the managed cloud license itself. Choose this offering when you require faster incident handling than basic support, predictable coverage during major releases or migrations, and vendor-backed continuity for cloud control planes. Delivery is coordinated through Cisco support channels and your reseller; the subscription model simplifies renewals and preserves consistent support experience across cloud-managed DNA services. Ideal For Enterprise campus using DNA Premier cloud for centralized policy and analytics Cloud migration requiring vendor-backed incident triage Operational SLA protection during major cloud control plane upgrades Managed service provider maintaining multiple customer DNA Premier instances Why This Product 1 Provides Tier 1 priority for DNA Premier cloud incidents compared to standard support 2 Attaches enhanced operational support directly to the cloud license (MPN tracked) 3 Shortens vendor escalation for cloud control plane issues versus basic entitlements 4 Offers a subscription aligned with cloud license lifecycle for predictable renewals