Cisco Spark Board 55 ESS 8x5xNBD Service | Exchange, Enterprise — CON-ECDN-CS2CK9BO

Keep collaboration spaces available when downtime is not an option. Cisco Spark Board 55 ESS with 8x5xNBD provides 1-year service coverage with next-business-day hardware replacement and software application support through a depot exchange model. That means a failed unit can move through a defined service path instead of waiting on ad hoc repair cycles. For organizations that depend on boardroom availability, this service helps reduce disruption in rooms where presentations, whiteboarding, and video collaboration are part of daily operations. The 8x5 support window aligns with standard business hours, making it a practical fit for enterprise environments that prioritize predictable service handling over reactive break-fix processes. This is the kind of coverage that matters when the display is not just a display, but a shared workspace for leaderJTFp meetings, client sessions, and cross-functional planning. By pairing replacement support with application assistance, the service helps keep the platform usable, not just powered on. It is a straightforward way to protect the value of the Cisco Spark Board investment and avoid the hidden cost of idle meeting space. Ideal For Support executive boardrooms that cannot afford extended collaboration outages Maintain uptime for customer-facing meeting spaces with daily presentation demands Cover shared conference rooms where the Spark Board is central to team workflows Reduce operational risk for organizations standardizing on Cisco collaboration hardware Why This Product 1 Includes next-business-day replacement instead of standard break-fix handling 2 Covers both hardware replacement and software application support 3 Uses a depot exchange model for defined service processing 4 Provides 1-year coverage for planning and procurement clarity