Cisco SP-AR3-ASR12CZD 24x7x4 HW Support | ASR 920 Series Enterprise — SP-AR3-ASR12CZD

Protect ASR 920 infrastructure with hardware support designed for always-on network operations. This 24x7x4 service is built for environments where routing availability matters, giving IT teams a defined response window for hardware incidents and a clearer path to recovery. For branch offices, aggregation points, and edge routing deployments, the value is in minimizing disruption when a device fails. A support contract like this helps preserve service continuity, reduce time spent coordinating emergency replacements, and keep critical traffic moving through the network. It is especially relevant when the router sits in a location where downtime affects multiple users, applications, or sites. Compared with basic coverage, this level of support is better suited to organizations that treat network availability as a business requirement rather than a convenience. It supports operational planning, simplifies maintenance budgeting, and gives procurement teams a service tier aligned to the cost of interruption. For Cisco ASR 920 series hardware, that makes the support investment easier to justify. Ideal For Support branch office WAN edge routers Maintain uptime for aggregation-layer routing Cover edge network devices in distributed sites Reduce recovery time for critical routing hardware Why This Product 1 Provides 24x7 coverage instead of business-hours-only support 2 Targets Cisco ASR 920 series hardware specifically 3 Four-hour response model suits critical routing environments 4 Better fit for branch and edge sites than basic break-fix coverage