Cisco SP AR HW 24X7X4 CWDM 1590 nm SFP+ 10 Gigabit — Hardware Support, 24x7x4 Service — SP-AR3-CWDMSFP1
Protect production optical interfaces and minimize mean time to repair with Cisco SP AR HW 24X7X4 for CWDM 1590 nm SFP+ 10 Gigabit modules. This service part covers hardware repair and replacement with a 24 hours a day, 7 days a week support model and a 4-hour hardware response objective typical of carrier-class service agreements. It is intended for CWDM deployments where the 1590 nm wavelength SFP+ transceivers support 10 Gigabit Ethernet links at optical aggregation and DWDM edge points. The offering reduces operational risk by pairing warranty and hardware incident handling with prioritized logistics and technical case management. Deliverables include incident escalation, replacement part dispatch, and coordination with on-site technicians if required by the escalation sequence. This service is appropriate when uptime, predictable repair windows, and managed logistics are more valuable than DIY spares strategies. Ideal For Maintain carrier-edge DWDM/CWDM aggregation links using 1590 nm SFP+ optics Protect critical 10 Gigabit WAN uplinks for service provider PoPs Reduce operational risk for campus backbone optical segments Supplement internal spares programs with vendor-managed replacement Why This Product 1 Provides vendor-managed RMA and prioritized parts versus self-managed spares 2 Specifically covers 1590 nm CWDM SFP+ 10 Gigabit optics rather than generic optics support 3 Includes 24x7x4 response objective suitable for carrier-class SLAs 4 Pairs incident escalation with logistics coordination for faster on-site remediation
- Mpn: SP-AR3-CWDMSFP1
- Product Name: SP AR HW 24X7X4 CWDM 1590 NM SFP+ 10 GIGABIT ETHERNET TR
- Service Type: Hardware repair and replacement support
- Remote Onsite: Remote and Onsite (as required)
- Duration Hours: null hours
- Service Duration: Per contract
- Service Location: Customer site or POP
- Service Description: 24x7x4 support for CWDM 1590 nm SFP+ 10 Gigabit hardware including incident escalation, RMA and replacement logistics
- Key Feature 1: 24x7x4 hardware response objective
- Key Feature 2: Support for CWDM 1590 nm SFP+ 10 Gigabit modules
- Key Feature 3: Incident escalation and vendor case management
- Key Feature 4: Replacement part dispatch and RMA coordination
- Key Feature 5: Logistics prioritization for critical optical interfaces
- Key Feature 6: Documentation and incident tracking
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