Cisco Solution Support for DNA Premier OnPrem SVS-PDNA-T2-P5Y — 5 Year, T2 | Software Support, OnPrem — SVS-PDNA-T2-P5Y

Preserve operational continuity for Cisco DNA Premier OnPrem with a five-year, Tier‑2 solution support contract. SVS-PDNA-T2-P5Y provides lifecycle support aligned to your on‑premises DNA license, delivering vendor escalation, software fixes, and coverage that reduces downtime risk across campus and branch access fabrics. This contract suits architectures where on‑site appliance and virtual controllers depend on licensed DNA services—particularly for advanced policy, assurance, and automation features that must remain available to users and integrated systems. Choosing this support tier reduces internal operational overhead by routing complex troubleshooting and software remediation to Cisco technical teams, while keeping licensing and support aligned under a single term. Opting for a dedicated five‑year engagement lowers renewal frequency and preserves budget predictability compared with short-term alternatives, ensuring priority handling of issues that affect business‑critical connectivity and policy enforcement. Ideal For Support DNA Premier OnPrem licensing for campus network policy and assurance Provide vendor escalation for production controller or appliance failures Maintain license and fix coverage during major network upgrades Consolidate multi-site DNA licensing support under a single 5-year term Why This Product 1 Provides vendor Tier‑2 escalation for DNA Premier OnPrem vs cheaper plans that stop at Tier‑1 triage 2 Covers software fixes and license continuity for five years, reducing renewal frequency compared with annual support 3 Includes targeted support for DNA Premier features (policy, assurance) unlike generic software contracts 4 Standardizes remediation and audit documentation for procurement and compliance versus ad hoc vendor engagements