Cisco Solution Support for DNA Essentials On-Prem 1Y T1 | Support — SVS-PDNA-T1-E1Y

Maintain support coverage for Cisco DNA Essentials on-prem licensing with this 1-year Solution Support offering. It is designed for teams that need dependable vendor escalation for software environments supporting campus and branch network operations. When network management software underpins access, policy, and visibility, support quality matters. This SKU helps centralize issue handling around the Cisco solution rather than leaving teams to coordinate across multiple vendors or internal workarounds. That can shorten troubleshooting cycles and reduce the operational drag that comes with unresolved software issues. The 1-year term fits organizations that renew support annually or that are aligning coverage to a near-term software lifecycle decision. For procurement, it provides a clear, bounded support commitment. For infrastructure teams, it adds a defined path for assistance when production systems depend on DNA Essentials being available and responsive. This support package is a practical fit for T1 environments where continuity, escalation clarity, and vendor accountability are more valuable than generic coverage. It helps preserve the operational value of the underlying Cisco software while keeping support planning straightforward. Ideal For Supporting Cisco DNA Essentials on-prem software in campus network environments Covering annual support needs for branch infrastructure management platforms Maintaining vendor escalation for T1 production deployments Aligning support coverage with short-cycle procurement or renewal planning Why This Product 1 One-year term for annual renewal planning 2 Solution-level support for on-prem software licensing 3 T1 scope for production deployment coverage 4 Cisco-backed escalation for network operations teams