Cisco Solution Support 8x5 NBD for Catalyst 9120AX — CON-SSSNT-C9120BIX | Support, AP, NBD — CON-SSSNT-C9120BIX

Keep mission-critical wireless infrastructure operational with targeted 8x5, next-business-day solution support for Cisco Catalyst 9120AX Series. This contract provides access to Cisco Technical Assistance Center resources during business hours and triggers next-business-day on-site response when covered hardware issues meet dispatch criteria. For senior IT teams, this plan reduces mean time to repair, shortens incident escalation paths, and frees internal engineers to focus on architecture and projects instead of repeatable break-fix tasks. Choose this plan when predictable, business-hours coverage and rapid hardware response justify a predictable operational expense over ad hoc break-fix procurement. Documentation, case tracking, and Cisco-backed troubleshooting ensure a concise handoff to field services when physical intervention is required. Ideal For Sustain campus and branch Wi‑Fi coverage for up to thousands of users on Catalyst 9120AX Provide predictable hardware response for retail or banking AP deployments Reduce field-engineer churn in managed service provider environments Standardize support terms across multi-site Catalyst 9120AX rollouts Why This Product 1 Offers defined 8x5, next-business-day on-site response compared with remote-only plans 2 Scoped specifically to Catalyst 9120AX for simplified entitlement vs generic SKUs 3 Includes Cisco TAC access during business hours for faster diagnosis 4 Priced to reduce OPEX volatility compared with per-incident break-fix purchases