Cisco Solution Support 24x7x4OS Azure Stack HCI | Enterprise Support — CON-SSC4P-UCSTVMAN

Keep hybrid infrastructure moving with Cisco Solution Support for Microsoft Azure Stack HCI deployments. Built for environments where hardware, software, and third-party components must work together, this service gives you a single point of contact for complex issue resolution across the solution. Cisco positions this support model around faster problem solving, with experts who understand the full deployment rather than only one component. That matters when downtime spans firmware, operating system, storage, networking, or integration layers. Instead of routing issues between vendors, your team gets coordinated support designed to shorten the path to resolution. The 24x7x4OS coverage profile is well suited to production environments that cannot wait for next-business-day response. With a 1-year service duration, it provides a clear support window for planning renewals and aligning service coverage with infrastructure refresh cycles. Choose this service when your Azure Stack HCI environment needs accountable, solution-level support that protects operational continuity and reduces escalation friction. Ideal For Supporting production Azure Stack HCI clusters in enterprise data centers Managing hybrid infrastructure with Cisco and Microsoft components Reducing downtime risk for multivendor solution deployments Providing escalation coverage for mission-critical compute nodes Why This Product 1 Broader than single-device support because it covers the solution stack 2 Faster path to resolution than standard product-only support 3 24x7x4OS coverage suits production workloads 4 Better fit for hybrid environments with Cisco and Microsoft components