Cisco SOLN SUPP One Catalyst 385 — 9 x 5, 1 Month | Service Agreement, Phone Support — CON-SSSNT-C1WSC385

Keep critical Catalyst 385 infrastructure running through targeted, short-term support. This 1 Month service agreement provides 9 x 5 phone support and electronic service delivery designed for rapid diagnosis and remediation of configuration or software issues. The offering suits maintenance windows, migrations, or temporary coverage during staff transitions. Engineers provide guided steps, escalation to vendor resources where required, and clear incident records to accelerate subsequent renewals or repairs. Because this agreement is brief and purpose-built, it delivers predictable cost and a clearly scoped support window compared with multi-year bundles — a practical choice when you need precise, time-boxed coverage without longer contractual commitment. Ideal For Provide short-term coverage during OS upgrades on Catalyst 385 switches Supplement in-house staff during a technician transition or absence Cover a scheduled maintenance window for configuration changes Add temporary vendor escalation for incident backlog reduction Why This Product 1 Provide targeted, time-boxed coverage versus larger multi-year bundles 2 Offer phone-first diagnostics using vendor escalation instead of onsite only 3 Lower upfront cost for a single month compared with annual care packs 4 Ideal for maintenance windows versus long-term managed contracts