Cisco SOLN SUPP Catalyst 3850 48 — 24 x 7, 1 Year | Care Pack, Phone Support — CON-SSSNT-WSC388FL

Maintain high availability for Catalyst 3850 48-switch deployments with a 1 Year, 24 x 7 technical Care Pack. This package combines phone-based support with electronic resources and physical service options for situations that require parts or onsite intervention. Designed for enterprise racks and campus access layers, the Care Pack reduces downtime through continuous reachability to support engineers, formal incident escalation, and predictable service coverage. It is well suited for production environments where sustained access to vendor expertise and optional onsite remediation significantly shortens mean time to repair. Compared with ad-hoc support purchases, the 1 Year Care Pack provides budget predictability and a single point of contact for technical and logistical follow-through. Ideal For Provide continuous vendor support for a 48-port Catalyst 3850 in a campus core Cover production switches after a major firmware upgrade requiring 24 x 7 monitoring Obtain combined remote diagnostics and onsite parts replacement during warranty gaps Standardize support across racks with predictable, year-long Care Pack coverage Why This Product 1 Offer 24 x 7 coverage vs limited business-hours plans for continuous operations 2 Combine remote diagnostics and onsite physical service versus remote-only packages 3 Deliver predictable annual cost versus per-incident spending 4 Include parts dispatch capability unlike brief electronic-only agreements