Cisco SOLN SUPP 8X5XNBDOS DNA Center Appliance Gen 2 — 3 Years Onsite | 8x5 NBD — CON-SSCS-DN2HWXL

Sustain critical DNA Center operations across campus and branch environments with 3 Years of 8x5 Next Business Day onsite support for the Gen 2 appliance. This solution-level support provides timely replacement and field dispatch during standard business hours, priority engineering escalation, and lifecycle assistance to ensure the controller remains available for orchestration, assurance, and telemetry tasks. For IT directors and architects who manage multi-site automation, this support tier reduces mean time to repair and offloads routine incident management while keeping firmware and platform compatibility visible to the support path. Choose this Cisco-branded support SKU when you need predictable business-hours coverage and expedited hardware remediation without the premium cost of 24x7 dispatch. Documentation, case routing, and onsite parts replacement are coordinated to return the appliance to operational state with minimal administrative overhead. Ideal For Cover DNA Center controllers in campus fabrics during business hours Provide predictable hardware remediation for branch orchestration nodes Offload field-service coordination for appliance lifecycle events Support migration windows with priority vendor escalation Why This Product 1 Provides business-hours onsite parts replacement rather than depot-only repair 2 Includes priority TAC escalation focused on DNA Center platform issues 3 Costs less than 24x7 onsite tiers while reducing weekday downtime 4 Designed specifically for Gen 2 DNA Center appliance compatibility