Cisco SOLN SUPP 8X5XNBD Small Secure Network Server for ISE App | Support — CON-SSSNT-SN3715K9

Keep identity and access control services on track with Cisco 8x5xNBD support for the Small Secure Network Server for ISE App. This service is designed for environments where Cisco ISE is part of the daily security control plane, and downtime has immediate operational impact. With business-hours coverage and next-business-day replacement, the service helps reduce the time between fault detection and hardware recovery. That matters when the server supports authentication, policy enforcement, and network access decisions that cannot wait for ad hoc troubleshooting. For procurement teams, this support tier offers a clear balance of cost and coverage: enough responsiveness to protect critical operations, without paying for around-the-clock service that may not match the deployment profile. For infrastructure teams, it provides a defined support path from a trusted vendor, which simplifies escalation and planning. Use this service when the server is part of a controlled ISE deployment and service continuity is more valuable than reactive break-fix handling. It is a practical fit for organizations standardizing support around predictable response windows and documented recovery expectations. Ideal For Supporting a Cisco ISE server in a campus access control environment Maintaining business-hours coverage for a production identity services node Standardizing support for a security infrastructure refresh Reducing downtime risk for a small secure network server deployment Why This Product 1 Business-hours support instead of 24x7 coverage 2 Next-business-day replacement for faster recovery 3 Cisco-backed service for ISE environments 4 Better fit for controlled production budgets than premium response tiers