Cisco SOLN SUPP 8X5XNBD CAT2960XR 24GIGE POE 3 | Support, Enterprise — CON-SSSNT-WSC296PD

Keep access-layer switching covered with a support entitlement designed for operational predictability. This service is aligned to Cisco Catalyst 2960-XR environments and gives infrastructure teams a defined support window with next-business-day response, making it easier to plan around maintenance and incident handling. For network teams, the value is in the service structure. 8x5 coverage fits organizations that staff during business hours, while next-business-day response helps set expectations for issue resolution without paying for around-the-clock coverage that may not be required. It is a sensible choice for stable campus and branch deployments where uptime matters, but support demand is typically predictable. When compared with lower-tier coverage, this entitlement offers a clearer operational safety net for production switching. It helps preserve service continuity, reduce escalation uncertainty, and keep procurement aligned to the actual support needs of the network. Ideal For Business-hour support for Catalyst 2960-XR access switches Short-term maintenance coverage during a network refresh window Phone-based technical assistance for production switching issues Support planning for branch or campus access-layer infrastructure Why This Product 1 Defined 1-month service term for short planning cycles 2 Phone support for direct technical escalation 3 Remote electronic delivery for fast activation 4 Targeted coverage for Catalyst 2960-XR access switching