Cisco SOLN SUPP 24X7X4OS UCS B200 M5 Blade — 1 Month, 24x7 | Maintenance, Parts — CON-SSC4P-BB200M5U
Sustain critical UCS B200 M5 blade workloads with an enterprise-grade Gold maintenance package designed for continuous availability. This 1‑month offering provides 24x7 access to technical specialists for diagnosis, debugging and escalation; prioritized software updates to keep platform firmware and drivers aligned with vendor recommendations; and parts replacement (electronic and physical) to restore hardware capacity quickly. The service scope emphasizes measurable outcomes: faster fault isolation, reduced service-window risk during upgrades, and minimized downtime through proactive updates and timely component exchange. Choose this Gold maintenance when you need predictable operational cost for short-term projects, peak-season coverage, or immediate remediation while you onboard longer-term support. Documentation, remote diagnostics and coordinated parts logistics are included to accelerate recovery and protect service-level objectives for compute-dense UCS deployments. Ideal For Short-term remediation for failed UCS B200 M5 blades during high-demand windows Temporary coverage during firmware upgrade and migration projects Bridge support while procuring long-term maintenance contracts On-call vendor escalation for critical compute node faults in converged racks Why This Product 1 Covers hardware parts replacement and electronic updates in one Gold-tier offering 2 Provides 24x7 vendor-level technical access vs. limited business-hours plans 3 Short 1 Month term ideal for project or seasonal coverage vs. annual contracts 4 Includes debugging and diagnostic escalation not typically in basic plans
- Service name: Gold Maintenance - Upgrade
- Service availability: 24x7
- Service duration: 1 Month
- Support scope: Diagnosis, Debugging, Software Update, Parts Replacement
- Service sub type: Electronic and Physical
- Response model: Vendor-level technical escalation
- Target hardware: UCS B200 M5 blade
- Training: Included
- Debugging: Included
- Diagnosis: Included
- Software Update: Included
- Parts Replacement: Included
- Mpn: CON-SSC4P-BB200M5U
- Vendor: Cisco
- Service Type: Gold Maintenance - Upgrade
- Remote Onsite: Electronic and Physical (Remote & Onsite)
- Service Duration: 1 Month
- Service Sub Type: Electronic and Physical
- Service Main Type: Technical
- Service Description: 24x7 technical support with parts replacement, software updates and diagnosis
- Key Feature 1: Service name: Gold Maintenance - Upgrade
- Key Feature 2: Service availability: 24x7
- Key Feature 3: Service duration: 1 Month
- Key Feature 4: Support scope: Diagnosis, Debugging, Software Update, Parts Replacement
- Key Feature 5: Service sub type: Electronic and Physical
- Key Feature 6: Response model: Vendor-level technical escalation
- Key Feature 7: Target hardware: UCS B200 M5 blade
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