Cisco SOLN SUPP 24X7X4OS Appliance Maintenance | 1-Hour Support — CON-SSC4P-APICCLM3

Protect critical appliance deployments with Cisco SOLN SUPP 24X7X4OS maintenance coverage. Built for teams that need fast access to technical help, this service combines around-the-clock support with a 1-hour phone response target for severity level 1 incidents. When an appliance underpins application delivery or infrastructure control, delays are expensive. This service helps shorten the path from incident to action with phone support, web support, web knowledge base access, and replacement coverage. The result is a support model that is easier to operationalize and better aligned to environments where uptime and response discipline matter. The electronic service model adds flexibility for organizations that want dependable support without unnecessary complexity. For procurement and operations teams, it provides a clear way to extend the life of a supported appliance while maintaining access to vendor assistance, updates, and replacement options. It is a practical choice when the cost of a missed escalation is higher than the cost of the service itself. Ideal For Maintaining Cisco appliance support for production environments Covering severity level 1 incidents with rapid phone response Supporting teams that need replacement coverage and web assistance Extending maintenance coverage for business-critical appliances Why This Product 1 1-hour phone response for severity level 1 incidents 2 24x7 coverage versus limited-hours support plans 3 Replacement support included for faster recovery 4 Electronic delivery simplifies service administration