Cisco SOLN SUPP 24X7X4OS 3-Year Depot Exchange Support | Citrix — CON-SSC4P-FPS1020E

Protect Citrix appliance deployments with a 3-year maintenance plan built for fast response and predictable recovery. SOLN SUPP 24X7X4OS pairs 24x7 support with depot exchange service and 1 business day advance parts replacement, helping teams restore service quickly when hardware issues interrupt operations. This service is designed for environments where uptime matters and replacement logistics cannot wait. Access to phone, web, email, and knowledge base support gives administrators multiple paths to resolution, while new releases updates help keep the supported environment current. The depot service model adds a practical balance of speed and cost control, making it a strong fit for organizations that need dependable coverage without overextending internal resources. For infrastructure teams managing business-critical Citrix systems, this support plan adds a clear operational advantage: faster parts turnaround, defined service response, and a 3-year coverage window that supports planning and budget certainty. It is a service tier suited to teams that value continuity, not guesswork. Ideal For Supporting Citrix appliance deployments in production data centers Maintaining spare-part continuity for branch or remote sites Covering infrastructure teams that need defined replacement response times Extending support for environments requiring depot-based service handling Why This Product 1 Includes 24x7 coverage instead of limited business-hour support 2 Adds 1 business day advance parts replacement for faster recovery 3 Uses depot exchange service for controlled service handling 4 Extends coverage across a full 3-year term