Cisco SOLN SUPP 24X7X4 Service Engine Clust | Enterprise Support — CON-SSSNP-SECLL3

Protect firewall availability when every minute matters. This 24x7x4 service support subscription is designed for Sophos XG 550 Series firewall environments running in clustered configurations, where uptime, response speed, and vendor-backed troubleshooting directly affect business continuity. With 1-year coverage, it gives infrastructure teams a defined support path for critical security appliances that sit at the edge of the network. That matters when a firewall cluster is carrying production traffic, remote access, and policy enforcement across multiple sites or business units. Instead of relying on ad hoc troubleshooting, your team gets a structured support model aligned to high-availability operations. This service is a strong fit for organizations that cannot afford extended outages or delayed escalation. It supports the operational discipline required to keep clustered firewall services stable, especially in environments where security controls must stay online while issues are diagnosed and resolved. For procurement teams, it also provides a clear renewal path for maintaining support coverage on a business-critical platform. Ideal For Supporting a production firewall cluster at the network edge Maintaining coverage for branch or campus security gateways Renewing support for a Sophos XG 550 Series deployment Backing high-availability security infrastructure with vendor support Why This Product 1 24x7x4 coverage for faster response than standard business-hours support 2 Cluster-focused support for high-availability firewall environments 3 1-year subscription term for predictable renewal planning 4 Built for Sophos XG 550 Series firewall deployments